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refund policy page
A logo for Felicity G Celebrancy. 
It is a black branch with love hearts hanging off it.
- a rainbow LGBTIQA+ heart, a red heart, two broken hearts, and blue, pink, yellow, green and purple heart

Refund policy

I will:

  1. Impose the balance of the booking cost to be payable no later than 30 days prior to the client’s ceremony/event.

  1. Cancel the booking if the balance is not received 30 days before the ceremony/event date.

  2. Invoke requests for changes of the event date subject to my availability and receipt of a new booking invoice. This will incur a $100 admin fee to move the wedding and amend documents.

  3. Agree to cancellations made prior to 60 days before the ceremony/event date. The client will receive a full refund of all monies paid within 14 business days, minus the $200AUD non-refundable booking fee/deposit.

  4. Cease the booking if cancellations are made within 30 days of the ceremony/event date, and the client will forfeit any monies paid, and will not receive any refund.

  5. Provide invoices and receipts no later than within 14 days of payments made.

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